Trustindex verifies that the original source of the review is Google.
Hi Brett,
I just wanted to say thank you for the exceptional customer service you provided regarding our NOHrD exercise bike.
From the beginning, your communication was prompt, clear, and professional. I really appreciated how quickly you resolved the service issue, arranging everything by the very next business day.
Your willingness to organise same-day dispatch of the replacement part/service made a huge difference and demonstrated your commitment to looking after your customers.
Thank you for being so polite, kind, and helpful throughout the entire process. It's refreshing to experience such genuine customer service, and it certainly reflects very positively on your company.
Please pass on my thanks to the team as well. It has been a pleasure dealing with you.
Kind regards,
Ashleigh👏🏼👏🏼
Posted on Google
Russell m
Trustindex verifies that the original source of the review is Google.
Always quality advice and good service.
Posted on Google
James F
Trustindex verifies that the original source of the review is Google.
Very good customer experience and great advise on the most appropriate machines.
Posted on Google
Liana L
Trustindex verifies that the original source of the review is Google.
Outstanding local service (#Thanks @Brett!!). Not only is the NOHrD SlimBeam a stunning piece of equipment, but the after-sales support was second to none. From helping carry it into the house to sending tutorial videos and following up post-purchase, Brett went above and beyond. It’s rare to find this level of care and excellence. Really glad we shopped local. Thank you!
Posted on Google
Amith G
Trustindex verifies that the original source of the review is Google.
Very happy with the product, service and delivery of my purchase of gym equipment from Redfit. Next day delivery and goods were well packaged. Thank you Brett and Team.
Posted on Google
JoelLeizel
Trustindex verifies that the original source of the review is Google.
Bought a bunch of equipment off the team off redfit 3 years ago.
Service was great and the gear is of great quality.
Wondered in after 3 years and the team were more then helpful with a replacement part to get me going again.
Posted on Google
Tim D
Trustindex verifies that the original source of the review is Google.
Great service, solid quality. Thanks for the assistance in setting up our new gym.
Posted on Google
Cathy C
Trustindex verifies that the original source of the review is Google.
Really helpful and great quality equipment. Delivered and installed my treadmill. All included in the price. Great service.
